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Shipping Policy

Shipping Policy

Important Shipping Details

  • Shipping Locations: We offer shipping to any location within the United States, as well as most international addresses.
  • Free Shipping: Available for US orders ranging from $50 to $10,000.
  • Order Processing and Shipping Times:
    • Orders are shipped Monday through Friday.
    • The cut-off time for same-day shipping is 3 PM CST.
    • Some items in your order may be shipped separately.
  • Estimated Delivery: While we provide estimated shipping times for all products, these are estimates and not guaranteed delivery dates.
  • Shipping Address: For successful delivery, we recommend shipping to a permanent address.

International Shipping

  • International orders do not qualify for free shipping promotions.
  • Customs, taxes, and duties are calculated at checkout and added to your order total. These fees are prepaid, and no further action is required.
  • You will have the opportunity to review customs, taxes, and duties before completing your purchase at checkout.

Shipping Multiple Orders

  • Orders placed on the same day cannot be combined and will be shipped separately.

Shipping to Multiple Locations

  • We cannot split an order and ship to multiple locations.
  • To send items to different addresses, please place a separate order for each shipping address.

Address Changes

  • Once an order is placed, we are unable to change or update the shipping address.
  • Please double-check your shipping details before submitting your order to ensure accuracy.

Customer Service Hours

  • Availability: Monday through Friday, from 9 AM to 6 PM CST.
  • Contact Information:
    • Email: support@jtechdigital.com
    • Phone: (888) 610-2818
  • Emails sent over the weekend will be addressed the following Monday.